Protecting your online order information on Plank Designs is very important to us. In our shopping checkout process, we use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order. When the letters "http" in the URL address change to "https," the "s" indicates you are in a secure area employing SSL.
Making a credit card purchase is just as safe on our website as it is by telephone. But if you prefer to order merchandise from the website by phone, please phone; (617) 241.6900. Our customer service associates are available, Monday - Friday, 8.00AM - 6.00PM EST. Any orders placed during non-business hours will be confirmed and verified the following business day by our Plank Designs customer service representatives.
Whenever you shop with Plank Designs, we obtain from you the information necessary to complete your transaction. This may include, but not be limited to, your name, address, telephone number, e-mail address, and credit card number. We also retain
details of your specific product purchases and transactions with us. If you register with us online, we may also ask for additional information, such as your age, interests or product preferences. To improve our web site, we may collect non- personal information about how users navigate through the Plank Designs website.
Use and disclosure of information
Plank Designs will use the information we collect to process your purchase transactions, to send you marketing and promotional materials by mail or e-mail (when approved and requested), and to help us improve our online product assortments and services for you, our valued customer.
We will not provide information we have collected to any selected third parties unless authorized by you in advance.
Changes to this Policy